Consumers & restaurants pay too much for Online ordering!

Ordering takeaways via an some apps is up to 44 per cent more expensive than buying directly from the restaurant.

Prices are driven up because of the fee restaurants must pay to the major delivery firms Deliveroo, Uber Eats and Just Eat.

The companies also charge customers for each delivery or monthly subscriptions, topped up with handling and so-called small order fees.

Researchers from the consumer group Which? compared the cost of ordering meals for two to four people from five unnamed restaurants and cafes, including the food itself and fees such as delivery.

Ordering via a takeaway app was 23 per cent (£7.14) more expensive on average per meal than using the restaurants’ own services.

Deliveroo was generally the most expensive, costing an average of 31 per cent (£9.91) more.

Buying a takeaway from a burrito and taco restaurant came in at £43.94 with Deliveroo, which was 44 per cent (£12.29) more than ordering direct. Even before adding delivery and service charges, the food was 26 per cent (£8.30) more expensive.

Uber Eats orders cost an extra 25 per cent (£7.93) on average, while Just Eat’s were 7 per cent (£1.56) more expensive.

If you are looking to reduce your online ordering costs and stop your customers going elsewhere due to the increased prices they are forced to pay, call us on 01332 742 511.

Original article taken from The Daily Mail here – https://www.dailymail.co.uk/news/article-9694833/Ordering-takeaway-services-Deliveroo-Just-Eat-push-price-44.html

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